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PREPARE FOR YOUR TRAVEL

Find out about Travel Requirements and prepare for your next trip.

Please make sure to read the section below for specific travel requirements that are in place for certain destinations. It is recommended that you regularly consult this page for latest updates.

Important Notice

 

Mauritius borders are fully open as from 1st October 2021. Different requirements will apply for vaccinated and unvaccinated travellers. 

For more information, please visit  www.mauritiusnow.com  

Access our latest flights schedule

TRAVEL INFORMATION 

1. Check that you are not presenting flu-like symptoms (fever, cough and sneezing) prior to travel, in which case you will not be allowed to board the aircraft.

2. We recommend that you are acquainted with all requirements issued by the health authorities applicable to your destination. You may obtain more information from the respective embassies and consulates. Additional documents may be required for some destinations, please consult requirements by destination in the sections below.

3. You will be required to arrive at the SSR International airport at least three hours prior to departure. With all the precautionary measures now in place, the process will be longer, although we will strive to make it seamless for you. 

4. You will be required to wear your own mask at all times at the airport and onboard, as this is mandatory for travel. Please ensure that you carry a sufficient number of masks for the entire duration of your flight, from the time you reach the airport to the time you leave the airport at destination.  Typically, you should provide for one mask for every 4 hours. Read more on specific sanitary measures enforced by some countries in the sections below.

5. We encourage you to travel with a hand sanitiser in quantities of 100ml or less for use throughout your journey.

6. To help limit contact between carry-on baggage items, your Cabin Baggage should include only the necessary essential items such as personal laptops, handbag, briefcase, and baby items. 

7. Due to the COVID-19 pandemic, live animals will NOT be accepted as checked luggage for travel into Mauritius. All live animals for travel into Mauritius must be shipped as CARGO, and you must hold an appropriate import permit from the local authorities. Live animals will not be accepted without prior reservation and the appropriate documentation.  For more information, please check our Travelling with Pets page.

 

TRAVEL REQUIREMENTS

While we endeavour to provide you with the latest information about travel requirements, these may change at short notice. Please check the latest travel advisories of your destination and transit airports with the relevant authorities for your trip to and from your destination.

For further information about worldwide travel requirements, please check Traveldoc website.

Please read the relevant section if you are travelling to or transiting through these countries.

Visitors to Mauritius must have a COVID-19 insurance cover to enter Mauritius.
This applies to both vaccinated and un-vaccinated visitors. You must buy such insurance after you have bought your flight ticket and prior to your travel to Mauritius.

Exemption: Mauritian citizens, resident permit holders and occupational permit holders

Please find below list of insurance providers by country of departure.

Travel From  Insurance Provider
 Reunion
  • Valeurs Assurances
  • Mondial Assistance

in partnership with Air Mauritius.
Please contact Air Mauritius Reunion sales agencies or call on+262 948383.

 Madagascar
  • Assurances ARO
  • Assurances SAHAM

Opening of borders

Mauritius borders are open as from 1st October 2021. Different requirements will apply for vaccinated and unvaccinated travellers. 

For more information, please visit  www.mauritiusnow.com  

General notes

Kindly check that you have complied with all mandatory visa and travel documents for your travel.

Travel Requirements

Passengers travelling to Mauritius will have to fulfil all travel exigencies before their flight.

All passengers (including children and infants) travelling to Mauritius must possess the following documents:

1. As from 01st October 2021 and onwards, all travellers must present a negative PCR test taken within 72 hours from the last point of embarkation.


For travellers from India, only PCR tests conducted at laboratories approved by the Mauritian authorities are accepted.  The approved ‘List of Covid-19 Testing Labs’ can be obtained on the following website: https://www.icmr.gov.in/ .  Only a negative RT-PCR test report with QR Code will be accepted. 

2. A valid air ticket to Mauritius.  It is important that you provide your email address and
mobile number for us to communicate with you.

3. A Proof of vaccination for fully vaccinated travellers

4. As from 1st October 2021:

Vaccinated travellers

  • Vaccinated travellers can explore the island freely with a negative PCR test taken within 72 hours prior to departure from the last point of embarkation, and a negative antigen test result on the day of arrival (day 0).
  • It is mandatory to have a COVID-19 insurance health cover and a proof of accommodation in Mauritius (printed copy of welcome letter from family or hotel booking). (Mauritian citizens, resident permit holders and occupational permit holders are exempted)
  • For hotel stays, a mandatory antigen test is required on arrival at the hotel (day 0) and again on day 5 of the stay.
  • Travellers staying in other types of accommodation (villas, bungalows, guest houses, B&Bs or at home) will be required to take a PCR test on arrival at the airport (day 0). They will be required to do a self-administered antigen test on day 5 of their stay. They can explore the island after receiving a negative result from their PCR test on day 0.

Unvaccinated travellers

  • Unvaccinated travellers must present a negative PCR test result taken within 72 hours prior to departure from the last point of embarkation.
  • They must book a 14-night quarantine stay in an official quarantine hotel, including meals and transfers. A list of approved hotels is available on https://mauritiusnow.com/where-to-stay-in-mauritius/ for bookings
  • It is mandatory to have a COVID-19 insurance health cover. (Mauritian citizens, resident permit holders and occupational permit holders are exempted)
  • They will be required to stay in their hotel room for 14 nights and meals will be delivered to their room
  • They will have a PCR test on arrival (day 0), on day 7 and on day 14 of their stay
  • After a negative PCR test on day 14, they can freely explore the island 

5. You must complete this all-in-one electronic travel form with all the required personal information, following which a PDF document will be sent to your designated e-mail address. You will just have to print and sign the forms therein before your travel. A fresh form submission will be required for each person travelling with you. This form must be handed over to the Ministry of Health and Wellness counters upon your arrival.

6. Please check whether you are required to meet other requirements as imposed by your country of departure for travelling to Mauritius. 

Unvaccinated passengers arriving from France should provide a compelling reason to travel. Please check travel requirements here.   A check of the supporting documents will be made in France before departure.  Please note that this does not apply to passengers in transit at Paris Charles de Gaulle Airport.

Unvaccinated passengers arriving from Reunion should provide a compelling reason to travel. For more information, please visit Voyageurs : les démarches | Agence régionale de santé La Réunion (sante.fr).


Information on approved vaccines and PCR tests

a/ Approved vaccines for Mauritius are AstraZeneca (Covishield), Astra Zeneca (Vaxzevria), Covaxin, Johnson & Johnson, Moderna, Pfizer-BioNTech Vaccine, Sinopharm, Sputnik and Sinovac- CoronaVac.

b/
Passengers must be fully vaccinated with a COVID vaccine recognised by the Mauritian Authorities.  If a second dose of a vaccine is required to be fully vaccinated, this must be administered at least 14 days before arrival. For the Johnson & Johnson vaccine, the single injection should be made at least 28 days before arrival.

c/ For persons who have recovered from Covid-19, the requirements are as follows:

  • One dose of Johnson & Johnson to be administered at least 28 days before arrival.
  • For the other approved vaccines, only one dose to be administered at least 14 days before arrival.
  • An official document showing proof of Covid-19 infection

d/ Mixed vaccination is approved upon proof of  vaccination of both doses.

e/ Passengers under 18 years of age are currently exempted from vaccination. However, they will need to undergo a PCR test.

f/ Vaccinated travellers may stay for a minimum of 2 days in Mauritius and will be transferred directly from the hotel to the airport through a secure corridor for their return flight.

g/ If a traveller is tested positive at the airport or during his stay, he will be admitted to a dedicated quarantine hotel if he is asymptomatic or in a hospital if he is symptomatic.

h
/ For more information on COVID-19 tests and related costs, please visit Mauritius Now FAQs.

Transit through Mauritius

  •  All passengers (vaccinated and unvaccinated) whose transfer flight is on the same calendar day can stay in the terminal and no PCR test is required by the Mauritian Authorities.  Nevertheless, passengers should comply with any requirements of COVID 19 tests as imposed by the authorities of their final destination.
  • For overnight transfer/transit in Mauritius, a negative PCR test taken within 72 hours prior to departure of their flight for Mauritius is required for both vaccinated and unvaccinated travellers. Unvaccinated guests will be transferred by an authorized operator to an authorized quarantine hotel; a reservation is necessary and the list of quarantine hotels is available here. Vaccinated Passengers can book any other hotel.  

Transit through Paris Charles de Gaulle Airport to Mauritius

  • If you are transiting through Paris Charles de Gaulle Airport, you must go to the boarding counter as soon as possible (opening 2 hours before flight departure) to check the health formalities to be able to board our flight. Passengers marked "Ready to Fly" on their boarding pass must also present themselves as soon as possible at the boarding counter.


At the airport of departure

  • With all the health safety and precautionary measures in place, the check-in and boarding processes are expected to take longer. Passengers are therefore advised to arrive at the airport at least three hours prior to their scheduled flight departure time.
  • It is mandatory for all passengers to wear only surgical or N95/FFP2 masks. Please ensure that you carry a sufficient number of masks for the entire duration of your flight, from the time you reach the airport of departure to the time you leave SSR international airport. Typically, you should provide for one mask for every 4 hours.
  • Passengers will also be subject to temperature checks at the airport.


Baggage

Information on your baggage allowance is included on your ticket.

  • Cabin baggage is limited to one piece weighing not more than 7 kg.
  • Note that no single baggage weighing more than 32 kg will be accepted at check in.
  • Should you be a Kestrelflyer Gold or Silver cardholder, you are eligible for one additional piece of 20 kg on presentation of your membership card.

 

Hygiene protocol on board

Passengers are requested to adhere to strict sanitary hygiene on board.

  • Used masks should not be left in seat pockets, on the seats or anywhere else in the cabin. Same should be disposed of in the lavatory waste bins only, or be kept in your bag.
  • To help limit contact between carry-on baggage items, your cabin baggage should include only the necessary essential items such as laptops, handbag, briefcase, and baby items.

Air Mauritius has partnered with C-LAB and NOVALAB to offer 15% discount on Covid-19 tests (RT-PCR and antigen tests) to its passengers departing from Mauritius.

Passengers must present their Air Mauritius ticket (starting with “239”) at any of the Covid-19 collection centres.

*On appointment only. Visit CLAB and NOVALAB websites to book an appointment.

General notes

  • Please check in at SSR International airport at least 3 hours before your scheduled flight departure. Only passengers with a valid ticket will be allowed within Hall B of the departure area using door 14.
  • Unaccompanied minors (UM) and passengers with special needs can be accompanied inside the departure area.

Travel exigencies and required documents

  • Kindly check that you have complied with all mandatory visa and travel documents for your travel.
  • Travellers whose final destination is Madagascar will be required to fill in the enclosed Letter of Undertaking (Lettre d'engagement Madagascar) before they travel to Madagascar. 
  • All travellers above 5 years of age must provide proof of a negative PCR Covid-19 test carried out within 72 hours prior embarkation.
  • All passengers will undergo another PCR test on arrival at the Antananarivo Ivato airport and whilst awaiting the result of this test, the passenger will be confined at a designated hotel, and will only be allowed to move freely in the country if the test is negative.  The result of the airport PCR test will be delivered between 24 to 48 hours after taking the test. The PCR test at the airport is at the cost of the passenger, EUR 25 or equivalent in MGA and is payable at the airport.
  • A confirmed booking at one of the approved hotels by the Malagasy authorities must be presented at check-in. The list is available here. An initial 24 hours booking may be effected and can be extended to 48 hours up to the time the airport PCR test results are available.
  • The cost of the designated transport to the hotel is also at the cost of the passenger, and is approximately EUR 2 and payable to the transport operator.


Sanitary measures

  • It is mandatory for all passengers to wear a surgical mask from the time they reach SSR International airport to the time they leave the airport at destination which includes boarding, the entire flight and deplaning.  
  • Typically, you should provide for one mask for every 4 hours.  Please ensure that you hold a sufficient number of masks for your trip, from the time you reach the airport to the time you leave the airport at destination.
  • Please note that passengers not complying with these sanitary measures imposed by the relevant authorities will be denied boarding.

Sanitary hygiene on board

  • You are requested to adhere to strict sanitary hygiene on board.
  • Used masks should not be left in seat pockets, on the seats and anywhere else in the cabin. Same should be disposed of in lavatory waste bins only or be kept in your bag.

Baggage Allowance

Information on your baggage allowance is included on your ticket.

Should you be a Kestrelflyer Gold or Silver cardholder, you are eligible for one additional piece of 20kgs on presentation of your valid membership card. Note that no single baggage weighing more than 32 Kgs will be accepted at check in.

Arrival

  • All Passengers will be subjected to temperature control upon arrival in Madagascar.
  • The completed letter of engagement and negative PCR test results must be submitted to the Health Officials and Immigration Officers upon arrival.

General notes

  • Please check in at the airport at least 3 hours before your scheduled flight departure.

  • Unaccompanied minors (UM) and passengers with special needs can be accompanied inside the departure area.

  • Kindly check that you have complied with all mandatory visa and travel documents for your travel.

Travel exigencies and required documents

  • Passengers aged 5 years and older, including transit passengers, must present a digital Covid-19 certificate showing a negative PCR test result obtained within 96 hours prior to departure, and a code proving they have uploaded it on PanBIOS for verification prior to departure. The medical certificate must be in English.

    Passengers whose medical certificates have expired due to the transit time will be subject to a test for Covid-19 at their own cost on arrival at a recognised facility. Please note that the antigen test facility is available at the Airport Trade Centre at Nairobi Jomo Kenyatta International Airport (NBO). 

    Approved laboratories for testing can be found on the Africa CDC website
  • Passengers must complete the Travelers Health Surveillance Form online at https://ears.health.go.ke/airline_registration/ 
    Passengers must hold a QR code they received by e-mail showing they have completed the travellers Health Surveillance Form and present the e-mail at check-in.
  • Passengers must complete a Passenger Locator Form during their flight to Kenya.

Please note that passengers who do not fulfil the above requirements will be denied boarding.

 

Sanitary measures

  • It is mandatory for all passengers to wear a surgical mask. It should be worn from the time they reach SSR International airport to the time they leave the airport at destination which includes boarding, the entire flight and deplaning. Please note that passengers not complying with these sanitary measures imposed by the relevant authorities will be denied boarding.

Sanitary hygiene on board

  • You are requested to adhere to strict sanitary hygiene on board.
  • Used masks should not be left in seat pockets, on the seats and anywhere else in the cabin. Same should be disposed of in lavatory waste bins only or be kept in your bag.

Baggage Allowance

Information on your baggage allowance is included on your ticket.

Should you be a Kestrelflyer Gold or Silver cardholder, you are eligible for one additional piece of 20kgs on presentation of your valid membership card. Note that no single baggage weighing more than 32 Kgs will be accepted at check in.

Important Notice

Up to 30th November 2021, no commercial passenger flights will operate to Rodrigues, except for authorised flights.

General notes 

Rodrigues is opening its borders in a phased manner, as follows:

  • Phase 1 - as from mid-August 2021 up to 30th November 2021 
  • Phase 2 - Normal resumption of flights as from 01st December 2021

Phase One

Eligibility for travel

  • Stranded residents of Rodrigues
  • Other residents of Rodrigues
  • All other Mauritians/Residents of the island of Mauritius

Travel Requirements for Phase 1

  • Only Passengers who are fully vaccinated will be allowed to travel to Rodrigues, except for minors.
  • All passengers shall undergo a PCR test taken 72hours prior to boarding the flight.
  • Only passengers with negative PCR test result will be allowed to proceed to Rodrigues.
  • Upon arrival in Rodrigues, passengers will be subjected to 7 days quarantine.


Phase Two: Normal resumption of flights as from 01st December 2021

Travel Requirements for Phase 2

  • All passengers travelling to Rodrigues, except for minors, must be fully vaccinated and provide a proof of vaccination at check-in.
  • All passengers must hold a certificate of a negative PCR test taken 72 hours prior to embarkation. Only passengers whose tests are negative will be allowed to board flights to Rodrigues. The original certificate must be presented at check-in.
  • Except for minors, only vaccinated passengers will be allowed to travel from Rodrigues to the island of Mauritius.

Note on Approved Vaccines

Approved vaccines for Mauritius are AstraZeneca (Covishield), Astra Zeneca (Vaxzevria), Covaxin, Johnson & Johnson, Moderna, Pfizer-BioNTech, Sinopharm, Sputnik and Sinovac- CoronaVac.


Sanitary measures

  • It is mandatory for all passengers to wear a surgical mask at all times. Please ensure that you carry a sufficient number of surgical masks for the entire duration of your trip. Passengers not complying with sanitary measures imposed by the relevant authorities will be denied boarding.
  • Body temperature checks will be carried-out for both departing and arriving passengers at SSR International Airport and at Plaine Corail Airport by the health authorities. Any passenger having temperature above 37.8 degrees Celcius and/or any symptoms of Covid 19, will be directed to the medical post, under the supervision of the airport doctor.
  • Passengers shall duly fill in the Health Declaration card before landing.
  • Physical distancing of at least 1m should be maintained by all staff and passengers within the terminal and in public areas.

Sanitary hygiene on board

  • You are requested to adhere to strict sanitary hygiene on board. Kindly dispose of used surgical masks in the lavatory bin or keep them in your own bag.
  • We encourage you to travel with a hand sanitiser in quantities of 100ml or less for use throughout your journey.

Baggage Allowance

To help limit contact between carry-on baggage items, your Cabin Baggage should include only the necessary essential items such as personal laptops, handbag, briefcase, and baby items. For cabin baggage, the total allowable number of pieces per person is one, with a weight not exceeding 5 kg.

Your entitlement for checked baggage is 15kg.

Due to weight limitations on ATR-72 aircraft, the additional baggage allowance of 8 Kgs to Kestrelflyer Gold card holders & 5 Kgs to Kestrelflyer Silver card holders does not apply on flights to / from Rodrigues until further notice.

Eligibility for travel

As from 09 June 2021, travel requirements have been relaxed for persons who have been fully vaccinated with a European Medical Agency (EMA) approved vaccination, or with vaccines whose composition and manufacturing process are recognised as similar to the authorised vaccines by the National Agency for the safety of medicines and health products. Countries have been classified accordingly, based on health indicators. The lists of countries may be updated as the epidemic situation evolves. Classification of countries
  • Mauritius is classified as an Orange country.  As such, fully vaccinated passengers with an EMA approved vaccine or with vaccines whose composition and manufacturing process are recognised as similar to the authorised vaccines by the National Agency for the safety of medicines and health products, and with a complete vaccination schedule, will no longer require a compelling reason (motif impérieux) to travel to Réunion island.
  • French Nationals fully vaccinated with an EMA approved vaccine or with vaccines whose composition and manufacturing process are recognised as similar to the authorised vaccines by the National Agency for the safety of medicines and health products, and with a complete vaccination schedule, will not need a compelling reason to travel to Réunion Island.
  • Unvaccinated passengers and those originating from red zone countries would still require compelling reasons to travel to Reunion Island.

For more info on applicable compelling reasons please consult the following website: http://www.reunion.gouv.fr/motifs-imperieux-liste-des-justificatifs-a8194.html

VACCINATION

Only vaccines authorized by the European Medicines Agency (EMA) i.e. Pfizer-BioNTech (Comirnaty), Moderna (Spikevax), AstraZeneca (Vaxzevria) and Johnson & Johnson (Janssen) or those whose composition and manufacturing process are recognised as similar to the authorised vaccines by the National Agency for the safety of medicines and health products, i.e. AstraZeneca (Covishield), R-Covi (R-Pharm Laboratory) and Vaccin Covid-19 (Fiocruz Laboratory) will be accepted be accepted.  WHO-approved vaccines may also be accepted subject to a booster dose of a mRNA vaccine.  Please see acceptance criteria below:

  • At least 28 days have elapsed since the first dose of Janssen vaccine, or
  • At least 7 days have elapsed since the second vaccine dose of AstraZeneca (Vaxzevria or Covishield), Moderna (Spikevax), Pfizer-BioNTech (Comirnaty), R-Covi (R-Pharm Laboratory)  or Vaccin Covid-19  (Fiocruz Laboratory), or
  • At least 7 days have elapsed since the first vaccine dose of AstraZeneca (Vaxzevria or Covishield), Moderna (Spikevax), Pfizer-BioNTech (Comirnaty), R-Covi (R-Pharm Laboratory)  or Vaccin Covid-19  (Fiocruz Laboratory) and a proof of previous infection with Covid-19. (only one dose is necessary).
  • Mixed vaccination: 2 doses of a WHO-approved vaccine (e.g. Sinopharm or Sinovac-Coronavac or Covaxin-Bharat Biotech) + 1 dose of a mRNA vaccine (e.g. Pfizer-BioNTech (Comirnaty) or Moderna (Spikevax).  At least 7 days should have elapsed since the administration of the complementary mRNA dose. 
The provisions applicable to passengers presenting proof of a complete vaccination plan also apply to minors (aged 12 and over) accompanying an adult passenger or passengers with such proof.

A certificate of recovery corresponds to the presentation of the result of a biological examination of virological screening carried out more than eleven days and less than six months before the flight, concluding that it has contamination by Covid-19. 

TRAVEL DOCUMENTS

Kindly check that you have complied with all mandatory visa and travel documents for your travel.  For more information on visa requirements and eligibility to travel, please consult the French Embassy.

Additional documents will be required by travellers as follows:

1. Unvaccinated Passengers travelling to Réunion Island must fill in a Travel Certificate (certificate relating to air travel and compelling reasons) and hold supporting documents proving that they are travelling for family, health or professional reasons that cannot be postponed. Travel certificate for unaccompanied minors. The travel certificate may be obtained at: http://www.reunion.gouv.fr/les-attestations-obligatoires-pour-les-voyageurs-a7370.html

2. ANTIGEN AND PCR TESTS

Orange
countries

All vaccinated and unvaccinated passengers aged 12 years and above from Orange countries (including Mauritius) must present:

  • the certificate of a negative Covid-19 PCR test carried out less than 72 hours before boarding or 
  • the certificate of a negative antigen test carried out less than 48 hours before boarding. (The only valid antigenic tests which can be presented are those allowing the detection of the N protein of SARS-CoV-2.)
  • Note: Exception for passengers from United Kingdom for whom the tests (PCR or Antigen) must be carried out less than 24 hours before departure.

Green countries and France

Effective 04th October 2021, fully vaccinated travellers from France and green countries are no longer required to present PCR or antigen tests.

All unvaccinated passengers aged 12 years and above from France and green countries must present:

  • The certificate of a negative Covid-19 PCR test carried out less than 72 hours before boarding or 
  • The certificate of a negative antigen test carried out less than 48 hours before boarding. (The only valid antigenic tests which can be presented are those allowing the detection of the N protein of SARS-CoV-2.)
  • Note: Exception for passengers from Romania, Bulgaria, Estonia, Latvia and Lithuania for whom the tests (PCR or Antigen) must be carried out less than 24 hours before departure

Red countries

All vaccinated and unvaccinated passengers aged 12 years and above from red countries must present:

  • The certificate of a negative Covid-19 PCR test carried out less than 48 hours before boarding or 
  • The certificate of a negative antigen test carried out less than 48 hours before boarding. (The only valid antigenic tests which can be presented are those allowing the detection of the N protein of SARS-CoV-2.)

3. Unvaccinated passengers are required to hold a sworn statement (Attestation sur l’honneur) confirming that they do not have covid-19 and have not been in contact with an individual that has tested positive for Covid-19 in the last 14 days. Passengers are also required to commit themselves to isolation for 7 days after arrival and to perform a new PCR test at the end of the 7 days. For minors, the sworn statements should be signed by their legal representative.

4. All passengers should fill in the health form set up by the ARS for contact tracing. The form should be filled online at https://suivi.arslareunion-covid19.re/fr.

The traveller then will receive a QR code through SMS or an email inviting them to download their receipt 48 hours before flight departure.

The supporting document must be printed or downloaded to a mobile phone and must be presented to the check-in staff when departing from Mauritius.

5. Vaccinated travellers should present a proof of complete vaccination against Covid 19.

For latest information to travel to Reunion island, please consult the following website: https://www.lareunion.ars.sante.fr/modalites-dentree-des-voyageurs-la-reunion


GENERAL NOTES

Please check in at SSR International airport at least 3 hours before your scheduled flight departure. Only passengers with a valid ticket will be allowed within Hall B of the departure area using door 14. 

Unaccompanied minors (UM) and passengers with special needs can be accompanied inside the departure area.

Sanitary measures

It is mandatory for all passengers to wear only surgical masks from the time they reach SSR International airport to the time they leave the airport at destination which includes boarding, the entire flight and deplaning. Please note that passengers not complying with these sanitary measures imposed by the relevant authorities will be denied boarding. Typically, you should provide for one mask for every 4 hours.

Sanitary hygiene on board

You are requested to adhere to strict sanitary hygiene on board. Used masks should not be left in seat pockets, on the seats and anywhere else in the cabin. Same should be disposed of in lavatory waste bins only or be kept in your bag.

Baggage allowance

Information on your baggage allowance is included on your ticket.

Should you be a Kestrelflyer Gold or Silver cardholder, you are eligible for one additional piece of 20kgs on presentation of your valid membership card.

Note that no single baggage weighing more than 32 Kgs will be accepted at check in.

Transit and connecting flights

If you are in transit and travelling onward, please ensure that your luggage is checked-in to your final destination as you will not be able to exit the transit area. 

Pets
Pets (AVIH) are accepted at check in with all appropriate documents.

Kindly contact our reservations department on reservations_mru@airmauritius.com or +230 2077575 for all required information.

 

Eligibility for travel

  • Since 01st October 2020, South African borders are open to international travel, with exceptions for travel from high risk countries. The list is available on the Home Affairs website: www.dha.gov.za .

Travel to and from Mauritius is permitted.

  • Travelers from high risk countries who intend to travel to South Africa require permission from the Minister of Home Affairs and must fall in the following categories: business travelers, holders of critical skills visas, investors and people on international mission in sports, arts, culture and science. These travelers must direct email requests to:Covid19BusinessTravel@dha.gov.za, supported by a copy of passport and/or temporary residence visa; proof of business activities to be undertaken in the Republic; proof of travel itinerary; and proof of address or accommodation in the Republic. However, South African citizens, South African Permanent Residents and long-term visa holders from high risk countries do not require the permission from the Minister of Home Affairs.
  • Please find out about your eligibility to travel and visa requirements from the South African High Commission in your region.

General notes

  • Please check-in at SSR International airport at least 3 hours before your scheduled flight departure. Only passengers with a valid ticket will be allowed within Hall B of the departure area using door 14.
  • Unaccompanied minors (UM) and passengers with special needs can be accompanied inside the departure area.
Travel requirements for passengers travelling to South Africa

  1. Travellers will need to present a negative COVID-19 test result not older than 72 hours from time of departure, from an accredited laboratory, and in line with the World Health Organisation requirements.  This negative result is mandatory and will be requested at check-in at SSR International airport and upon arrival in South Africa by the Health Authorities.  Children below the age of 5 years are exempted from COVID-19 PCR test.

  2. All Passengers must complete the Traveller Health Questionnaire and remit same to Port Health Officials upon arrival.

  3. Travellers are encouraged to download the COVID Alert South Africa mobile app from the following website: https://sacoronavirus.co.za/covidalert/  so that they are able to monitor and minimise their risk of exposure to the COVID-19 virus.

  4. Travelers must hold a proof of accommodation address in South Africa, in case they are required to self-quarantine at the time of arrival.

Sanitary measures

  • It is mandatory for all passengers to wear a surgical mask from the time they reach SSR International airport to the time they leave the airport at destination which includes boarding, the entire flight and deplaning.  In South Africa, a child under the age of 2 may be exempted from wearing a mask. Typically, you should provide for one mask for every 4 hours.
  • Please note that passengers not complying with these sanitary measures imposed by the relevant authorities will be denied boarding.
  • Passengers will also be subject to temperature checks at the airport.
Hygiene protocol on board
  • Passengers are requested to adhere to strict sanitary hygiene on board.
  • Used masks should not be left in seat pockets, on the seats or anywhere else in the cabin. Same should be disposed of in the lavatory waste bins only, or be kept in your bag.
  • To help limit contact between carry-on baggage items, your cabin baggage should include only the necessary essential items such as laptops, handbag, briefcase, and baby items.

Baggage 

  • Information on your baggage allowance is included on your ticket.
  • Cabin baggage is limited to one piece weighing not more than 7 kg.
  • Note that no single baggage weighing more than 32 kg will be accepted at check in.
  • Should you be a Kestrelflyer Gold or Silver cardholder, you are eligible for one additional piece of 20 kg on presentation of your membership card.
 

Arrival

  • Travelers will need to present the negative COVID-19 test results not older than 72 hours from time of departure, to Health Officials, upon arrival in South Africa.

  • The completed Traveller Health Questionnaire must be handed to Port Health Officials upon arrival.
  • All travelers will be subjected to COVID-19 screening on arrival.

Those who present COVID-19 symptoms which include elevated body temperatures and flu-like symptoms, will be required to take a COVID-19 test which will be at the traveler’s cost. Should the test results come back positive, the traveler will be subjected to mandatory quarantine, which will also be paid for by the traveler.

General notes

Please check in at the airport at least 3 hours before your scheduled flight departure.

Unaccompanied minors (UM) and passengers with special needs can be accompanied inside the departure area.

Kindly check that you have complied with all mandatory visa and travel documents for your travel. 

Latest update: On Friday 26 November at 12:00 midday, South Africa, Botswana, Eswatini, Lesotho, Namibia and Zimbabwe will move onto the red list. A temporary flight ban will be in place and all travellers who have been in these countries must quarantine and take tests.

Essential information to enter England from overseas

Fill in your passenger locator form up to 48 hours before arrival. You must declare all countries you have visited or transited through in the 10 days prior to your arrival, on your passenger locator form.

Before departure check the list of red countries, as the list can change regularly.

Red list passengers

  1. Provide proof of a negative COVID-19 test taken within 3 days of departure to the UK
  2. Book a managed quarantine package
  3. Complete a passenger locator form

You can only enter if you are a British or Irish National, or you have residence rights in the UK. You must enter through a designated port and quarantine in a government approved hotel for 10 days.

Unvaccinated passengers, passengers vaccinated with unauthorised vaccines, and passengers vaccinated in countries where proof of vaccination is not approved (As from Monday 01-November at 4 am, Mauritius proof of vaccination will be accepted by the UK authorities). 

  1. Provide proof of a negative COVID-19 PCR test taken within 3 days of departure to the UK
  2. Book tests for day 2 and 8
  3. Complete a passenger locator form
  4. Make plans to self-quarantine in private accommodation for 10 full days after arrival (or full duration of stay if less than 10 days)

Fully vaccinated passengers in countries where proof of vaccination is approved  

  1. Book a test for day 2
  2. Complete a passenger locator form
  3. Have evidence of your vaccination status with you during travel

These measures apply to all persons (including UK nationals and residents) arriving in the UK from outside the common travel area comprising the United Kingdom, Ireland, the Isle of Man, and the Channel Islands. The British Overseas Territories are not in the common travel area. Public health requirements may vary depending upon in which nation of the UK you are staying.

For more information on Approved COVID-19 vaccines and countries with approved COVID-19 proof of vaccination, click here.

England: https://www.gov.uk/uk-border-control

Northern Ireland: https://www.nidirect.gov.uk/articles/coronavirus-covid-19-international-travel-advice

Scotland: https://www.gov.scot/publications/coronavirus-covid-19-international-travel-quarantine

Wales: https://gov.wales/arriving-wales-overseas

Failure to comply with these measures is a criminal offence and you could be fined. There are a limited set of exemptions from these measures. Check the list of exemptions carefully. You may be fined if you fraudulently claim an exemption.

Note:

  • Children aged 4 and under do not have to take any COVID-19 travel tests.
  • Children aged between 5 to 17 years do not have to take a COVID-19 test before travel to England. They must take a test on arrival in England.
  • Children aged 17 and under do not have to quarantine on arrival in England.
  • For more information on Approved COVID-19 vaccines and proof of vaccination, please click here.
  • Fully vaccinated passengers arriving from non red-list countries can now use a lateral flow test on arrival in England.


Sanitary measures

  • It is mandatory for all passengers to wear a face mask. It should be worn from the time they reach SSR International airport to the time they leave the airport at destination which includes boarding, the entire flight and deplaning. Please note that passengers not complying with these sanitary measures imposed by the relevant authorities will be denied boarding.
  • You are strongly recommended to consult the following link for more details  https://www.gov.uk/guidance/coronavirus-covid-19-travel-corridors#updates-to-the-travel-corridor-list

Sanitary hygiene on board

  • You are requested to adhere to strict sanitary hygiene on board. Kindly dispose of used surgical masks in lavatory bins or keep them in your own bag. 
  • Used masks should not be left in seat pockets, on the seats and anywhere else in the cabin. Same should be disposed of in lavatory waste bins only or be kept in your bag.
Baggage allowance
Information on your baggage allowance is included on your ticket.

Should you be a Kestrelflyer Gold or Silver cardholder, you are eligible for one additional piece of 20kgs on presentation of your valid membership card.

Note that no single baggage weighing more than 32 Kgs will be accepted at check in.
 
Transit and connecting Flights

If you are in transit and travelling onward, please ensure that your luggage is checked-in to your final destination as you will not be able to exit the transit area.
 

Eligibility for travel

Effective from 9 June, the movement of travellers between France and foreign countries will resume under terms and conditions that will vary according to the health status of these countries and the vaccination status of travellers.

Countries have been classified accordingly based on health indicators. The lists of countries may be updated as the epidemic situation evolves.

Travel requirements have been relaxed for persons who have been fully vaccinated with a European Medical Agency approved vaccination. Please consult the Government website for more information.

General notes

Please check in at SSR International airport at least 3 hours before your scheduled flight departure. Only passengers with a valid ticket will be allowed within Hall B of the departure area using door 14.

Unaccompanied minors (UM) and passengers with special needs can be accompanied inside the departure area.

Travel documents
Kindly check that you have complied with all mandatory visa and travel documents for your travel. 

  • Passengers must provide a sworn statement that they do not show any symptom of Covid-19 and that they have no knowledge of having been in close contact with a confirmed Covid-19 case within 14 days before the flight. For minors, the sworn statements should be signed by their legal representative.

    The documents are available for download from the website of the French Ministry for Interior.

    Travel requirements will vary according to country your category and status of vaccination.  Please check the country category and available FAQ here before travelling.

     

    Green countries

    • Vaccinated passengers can enter France without any restrictions and have to present a proof of complete vaccination.

    • Unvaccinated passengers will have to present the certificate of a negative COVID‑19 PCR test or negative antigen test, carried out less than 72 hours before departure, except for passengers from Romania, Bulgaria, Estonia, Latvia and Lithuania for whom the test (PCR or antigen) should be effected less than 24 hours before departure.

    Orange countries (including Mauritius)

    Vaccinated passengers

    1. Proof of complete vaccination status.


    Unvaccinated passengers

    1. Compelling reason to travel to France. The list of compelling reasons is specified in the travel and travel certificate issued by the Ministry of the Interior.

    2. The certificate of a negative COVID-19 PCR test carried out less than 72 hours before departure or negative antigen test carried out less than 48 hours before departure;  except for passengers arriving from the United Kingdom for whom the test (PCR or antigen) must be carried out less than 24 hours before departure.

    3. Biological tests possible on arrival.

    4. Seven-day self-isolation.

    Red countries

    • Vaccinated passengers
      • A proof of complete vaccination.
    • Unvaccinated passengers
    1. Compelling reason to travel to France or an exemption issued by the French Embassy
    2. The certificate of a negative COVID‑19 PCR test or of a negative antigen test, carried out less than 48 hours before departure
    3. Possible biological testing on arrival
    4. Mandatory 10‑day quarantine

    For all 3 categories (Green, Orange, red):

    Note: With regard to COVID-19 PCR and antigen tests:

    • The only valid antigenic tests which can be presented are those allowing the detection of the N protein of SARS-CoV-2.
    • Minors aged 12 years and above are subject to the same rules as adults.  All unvaccinated minors (12 years or more), accompanying vaccinated adult passengers, must have negative COVID-19 PCR or antigen test results, carried out as per country category.

    Exemptions: Children below 12 years old are not required to take the COVID‑19 PCR or antigen test.

    Vaccination

    Only vaccines authorized by the European Medicines Agency (EMA) i.e. Pfizer-BioNTech (Comirnaty), Moderna (Spikevax), AstraZeneca (Vaxzevria) and Johnson & Johnson (Janssen) or those whose composition and manufacturing process are recognised as similar to the authorised vaccines by the National Agency for the safety of medicines and health products, i.e. AstraZeneca (Covishield), R-Covi (R-Pharm Laboratory) and Vaccin Covid-19 (Fiocruz Laboratory) will be accepted.  WHO-approved vaccines may also be accepted subject to a booster dose of a mRNA vaccine.  Please see acceptance criteria below:

    • At least 28 days have elapsed since the first dose of Janssen vaccine, or
    • At least 7 days have elapsed since the second vaccine dose of AstraZeneca (Vaxzevria or Covishield), Moderna (Spikevax), Pfizer-BioNTech (Comirnaty), R-Covi (R-Pharm Laboratory)  or Vaccin Covid-19  (Fiocruz Laboratory), or
    • At least 7 days have elapsed since the first vaccine dose of AstraZeneca (Vaxzevria or Covishield), Moderna (Spikevax), Pfizer-BioNTech (Comirnaty), R-Covi (R-Pharm Laboratory)  or Vaccin Covid-19  (Fiocruz Laboratory) and a proof of previous infection with Covid-19. (only one dose is necessary), or
    • Mixed vaccination: 2 doses of a WHO-approved vaccine (e.g. Sinopharm or Sinovac-Coronavac or Covaxin-Bharat Biotech)) + 1 dose of a mRNA vaccine (e.g. Pfizer-BioNTech (Comirnaty) or Moderna (Spikevax).  At least 7 days should have elapsed since the administration of the complementary mRNA dose. 
    • Requirements applicable to passengers presenting a proof of complete vaccination shall also apply to minors accompanying one or more adult passengers presenting such proof.  A certificate of recovery corresponds to the presentation of the result of a biological examination of the virological screening carried out more than 11 days and less than six months before the flight, which concludes to a Covid-19 contamination. 

    You may apply for the French Health Pass in France and also at Paris CDG. More Information.

    Please consult the following pages on the Ministry of Interior website at: https://www.diplomatie.gouv.fr/en/coming-to-france/coronavirus-advice-for-foreign-nationals-in-france/ and https://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Certificate-of-international-travel

    Sanitary measures

    It is mandatory for all passengers over the age of 11 to wear surgical masks from the time they reach the SSR International Airport to the time they leave the airport at destination which includes boarding, the entire flight and deplaning. Please note that passengers not complying with these sanitary measures imposed by the relevant authorities will be denied boarding. You should wear a mask every 4 hours.

    Sanitary hygiene on board

    You are requested to adhere to strict sanitary hygiene on board. Kindly dispose of used surgical masks in lavatory bins or keep them in your own bag. Used masks should not be left in seat pockets, on the seats and anywhere else in the cabin. Same should be disposed of in lavatory waste bins only or be kept in your bag.

    Baggage allowance

    Information on your baggage allowance is included on your ticket.
    Should you be a Kestrelflyer Gold or Silver cardholder, you are eligible for one additional piece of 20kgs on presentation of your valid membership card.
    Note that no single baggage weighing more than 32 Kgs will be accepted at check in.

    Transit and connecting flights

    • Passengers in transit/transfer through Paris Charles de Gaulle Airport to travel to other destinations (excluding French territories) are not required to complete the sworn statement.  
    • Passengers in transit/transfer through Paris Charles de Gaulle Airport to travel to other destinations should comply with any requirements of COVID 19 tests imposed by the authorities of their final destination.
    • If you are in transit/transfer in Paris and travelling onward, please ensure that your luggage is checked-in to your final destination as you will not be able to exit the transit area. 

    Pets

    Pets (AVIH) are accepted at check in with all appropriate documents.

    Kindly contact our reservations department on reservations_mru@airmauritius.com or +230 2077575 for all required information. Note that AVIH will not be accepted without prior reservation and the appropriate documentation.

  • Eligibility for travel

    Please find out about your eligibility to travel from the High Commission of India at https://hcimauritius.gov.in or from IATA at https://www.iatatravelcentre.com/ .


    Travel requirements

    Kindly check that you have complied with all mandatory visa and travel documents for your travel, and the travel requirements at your final destination.

    The requirements for travel are laid out in the Government of India’s Guidelines for International Arrivals (20 Oct. 2021).

    • The Indian Government requires that all travelers submit a Self-Declaration form on the online Air Suvidha portal https://www.newdelhiairport.in/airsuvidha/apho-registration  at least 72 hours before the scheduled travel. A printed copy must be kept with the traveller at all times, to be  presented to the Check-in Officer at SSR International Airport and to the airport health staff upon arrival.
    • Passengers are also required to upload a negative COVID-19 RT-PCR report on the portal. This test should have been conducted within 72 hrs prior to undertaking the journey. Each passenger shall also submit a declaration with respect to authenticity of the report and will be liable for criminal prosecution, if found otherwise.

      The negative PCR test report must be presented at Check-in. 

    • You are required to download the application Aarogya Setu on your personal device. For more information kindly consult the following link https://aarogyasetu.gov.in/ 
    • If you are travelling beyond Mumbai, please consult the specific advisories by state government and union territories at https://www.newdelhiairport.in/covid19
    • Passengers travelling to India via Dubai are subjected to additional requirements.
    • More information may be obtained from the Indian High Commission and at https://www.newdelhiairport.in/covid19.

    On arrival in India, passengers need to abide by the following measures:
    Fully Vaccinated Passengers (last dose should have been taken 15 days before departure to India)

    • You may be required to undergo a PCR test on arrival.
    • Passengers will have to self monitor their health for 14 days after arrival.

    Partially / Unvaccinated Passengers

    • Passengers have to give an Undertaking to abide by the decision of the appropriate government authority to undergo quarantine / self-monitoring of your health as warranted. The Undertaking Form must be presented on arrival in India. The Undertaking Form can be downloaded here
    • Submission of sample for post-arrival COVID-19 test at the point of arrival after which they will be allowed to leave the airport. You may pre-book your PCR test as per below.
    • Home quarantine for 7 days,
    • Re-test on the 8th day of arrival in India and if negative, further self- monitor of their health for next 7 days.
    • Medical doctors returning on the same flight are exempted from quarantine.
    • International partially/unvaccinated passengers arriving from/transiting through specific countries including Mauritius and South Africa, will be mandatorily subjected to a RT-PCR test  on arrival at Mumbai Chhatrapati Shivaji Maharaj International Airport, at their own expense at INR 600 per test. Passengers should complete the Common Lab Registration Form prior to arrival in Mumbai Airport. Children below the age of 10 are exempted from PCR test.

    You can also book for an appointment for the RT-PCR test before your arrival at Mumbai Chhatrapati Shivaji Maharaj International Airport by scanning one of the QR codes.
    Suburban DiagnosticsSuburban Diagnostics
    Acu-MDxACu-MDx
    Lifenity Wellness Lifenity Wellness

     

    • Partially/unvaccinated passengers travelling for medical reasons are highly recommended to book and pay in advance for their PCR tests to be carried out on arrival at Mumbai Airport. This can be done through COVID-19 BOOKING (suburbandiagnostics.com).  A token number will be generated, which must be shown as proof of payment.
     

    At SSR International Airport/Departure

    Please check in at SSR International airport at least 3 hours before your scheduled flight departure. Only passengers with a valid ticket will be allowed within Hall B of the departure area using door 14.

    Unaccompanied minors (UM) and passengers with special needs can be accompanied inside the departure area.

    It is mandatory for all passengers wear a surgical mask from the time they reach SSR International airport to the time they leave the airport at destination which includes boarding, during the entire flight and at deplaning. Please note that passengers not complying with these sanitary measures imposed by the relevant authorities will be denied boarding. Two surgical masks and one face shield will be handed over to you at check-in.

    Information on your baggage allowance is included on your ticket. Cabin baggage is limited to one piece weighing not more than 7 kg. Note that no single baggage weighing more than 32 Kg will be accepted at check in.

    Should you be a Gold or Silver Kestrelflyer, you are eligible for one additional piece of 20 kg on presentation of your valid membership card.


    Sanitary measures on board

    You are requested to adhere to strict sanitary hygiene on board. Kindly dispose of used surgical masks in lavatory bins or keep them in your own bag.

    Hand sanitizers are available on board upon request.


    Arrival

    All passengers will be subject to a RT-PCR test and medical screening upon arrival and any passenger found to be symptomatic shall be immediately isolated and taken to medical facility as per the health protocol in India.